Something's
off with the system?
We come read it.
A residential service call is the diagnostic — gauges on, panels off, every reading documented. You leave with a written report and an honest price before any repair starts.
Flat Diagnostic Fee
$79
Covers the full visit — read the system, document findings, quote the repair. Waived if you proceed with us on the recommended repair.
45 min
Often
01 · Call In
Describe what's happening. We'll narrow the likely cause before the truck rolls.
02 · Dispatch
Window arrival, text-ahead. Two-tech rigs for anything past a routine diagnostic.
03 · Read the System
Pressures, electrical, airflow, temperatures across both coils. No guessing.
04 · Documented Findings
Written notes — what's healthy, what's flagged, what's failing. You get a copy.
05 · Quote Before Work
Repair price approved before we open a panel. No surprise line items.
Six issues account for roughly eight out of ten calls.
Refrigerant low / leaking
Slowly losing cool, ice on lines
Capacitor failure
Won't start, humming at the unit
Blown fuse / breaker
Dead system, no thermostat response
Contactor pitted
Intermittent operation, chattering
Drain line clog
Water at indoor unit, safety switch trip
Thermostat miswired
Calling but never delivering
Tell us what the system's doing.
A short description gets us closer to the right truck and the right tech.