A Letter from the Shop
We started this
because the
other guys lost the plot.
Twenty years in HVAC and we'd watched the industry slide. Bigger trucks, slicker uniforms, sales scripts in the cab, $9,000 quotes for $400 repairs. Customers were trained to flinch every time a tech walked up the driveway.
Nonstop was the answer. A small shop. The same techs every visit. Diagnose first, photograph everything, quote on paper, leave the homeowner with a copy. If the system has three more summers in it, we say so. If a competitor got it right, we say that too.
That's the entire pitch.
— The Nonstop Crew
Family-Owned · Dallas, TX
What we'll do, every call.
- §1
Diagnose before we repair.
Every visit starts with the read — gauges, electrical, airflow, temperatures. The repair quote comes after, on paper, with photos.
- §2
One price, written down.
Flat rates on common work, posted on the site. No surprise line items. If a job isn't on the menu, we quote it before we open a panel.
- §3
Honest when it costs us.
If a repair will get you through the season, we'll say so. If a competitor's quote was right, we'll tell you. We've turned down jobs because the homeowner didn't actually need them.
- §4
EPA-certified handling.
Refrigerant work follows Section 608. Leak check before every top-up. Recovery and evacuation when the system calls for it, every time.
- §5
Same crew, every visit.
Small shop, on purpose. No rotating roster, no franchise sales scripts. The tech at your door is the one whose name is on the truck.
- §6
Answer the phone, day or night.
On-call coverage every day of the year. A live person, or a callback in minutes — not an answering service that disappears at 5 p.m.
State of Texas
TACLB127990E
TDLR-licensed HVAC contractor
Federal · EPA
Section 608
Certified refrigerant handling, recovery, and disposal
Insurance
Carried
General liability + workers' comp. Certificate on request.
Twelve cities across the
Dallas-Fort Worth metroplex.
We work from a Dallas base and dispatch across the DFW metro. Click a city to see what HVAC work we run there most often.
Same Crew · Honest Number · Written Quote